•    CAN I PERSONALISE A SHIRT?

Yes..., That is..., We can do this for you. To get a personalised item you need to send us a request with a detailed description of what you want. We will judge your wishes and work them out according to our creative en technical standards. Of course you will get the chance to ok the shirt, after which we will set the production in motion. This can take from several day’s up to a few week’s.

We will notify you when your shirt is online and you can proceed with your order.

NOTE: All designs remain property of Bearwear.nl. As such parts of, or complete designs, could end up in the regular shop.


•    HOW SAVE IS THIS WEBSHOP?

The shop section of this website is part of Spreadshirt.net. They are a German based company that prints and ships over 1600 shirts a day. Your personal data is kept secret and your payments are completely safe. For more information about Spreadshirt take a look here.


•    WHAT IS THE 100% SATISFACTION RULE?

Bearwear.nl in co-operation with Spreadshirt.net have a 100% satisfaction guaranteed rule. In general all problems regarding misprints or even mis-size orders will be addressed by a strong return and replace policy.


•    WHAT PAYMENT OPTIONS DO I HAVE?

All major credit-cards are accepted. Of course you can choose to pay on arrival or by bank-transfer. Besides from these options you can use iDeal.


•    WHAT IS THE DELIVERY TIME OF AN ITEM?

Delivery-time may vary per item. In general we will deliver within a timeframe of 5 to 7 days. Please take note in the shop when you order. Shirts will be shipped by normal post or courier and wrapped safely in foil and sometimes boxed.


•    WHO DO I TURN TO IN CASE OF PROBLEMS?

When you order from the shop you are a customer of Spreadshirt. All printing, shipping and payments are handled by them so when you think something is wrong please contact Spreadshirt direct. All contact information will be stated on your invoice and delivery documents. If necessary Bearwear.nl can act as an in-depended third party to help by initiating contact with Spreadshirt.

 
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